Account Owners & Program Managers
Managing My Account (Account Owners & Program Managers)
- Partner Basics Guide
- How do I change my email notifications? (Account Owners & Program Managers)
- How do I log into my account? (Account Owners & Program Managers)
- How do I change my password? (Account Owners & Program Managers)
- How do I export my table data?
- What if I lose or forget my password? (Account Owners & Program Managers)
Managing My Organization
- What is the URL for my Landing Page? (Account Owners)
- Guide to Integrating Stripe Connect
- How do I update my landing page?
- What are the different administrative permission levels on Acceptd?
- How do I update my organization settings?
- How do I update a user's role / permission level?
Managing My Program(s)
- How to unassign Application Questions
- How do I archive an application question that I don't need anymore?
- What is Program Cost Analysis? (Account Owners)
- How do I create a new Program? (Account Owners & Program Managers)
- How do I add a Custom Field to the About section of an application? (Account Owners & Program Managers)
- Where is my archived information? (Account Owners and Program Managers)
Managing Submitted Applications
- How do I import information into my applications? (Account Owners)
- Why don't my changes save when I edit an application on behalf of an applicant? (Account Owners & Program Managers)
- How do I delete a submission? (Account Owners & Program Managers)
- How do I manually assign reviewers to applications? (Account Owners)
- The Submitted Ratings table - FAQs (Account Owners & Program Managers)
- How do I search for a specific criteria?
Supporting My Applicants
- Can applicants see the status of their application?
- How can I change an applicant's program after they have submitted? (Account Owners & Program Managers)
- How do I allow an applicant to submit after the deadline?
- How do I edit an application on behalf of an applicant?
- How do I replace an applicant's media file?
- How can I view the applicant experience?
Messaging
- How do I edit a message template?
- What are template fields?
- How do I create a message template?
- What is the difference between the messaging tabs?
- How do I add or remove users from a messaging thread?
- What do the checkmarks mean next to my messages?
Adjudication
- How do I know if adjudication is currently shared with an applicant? (Account Owners)
- How do I Share Adjudication?
- Are Reviewers' ratings and adjudication shared with applicants?
- Managing Adjudication Details
- How to create and assign Rating Scales
- What is the Submitted Ratings table? (Account Owners & Program Managers)
Scheduling
- Scheduling Overview Video
- How do I create a new schedule?
- How do I create a new Session?
- How do I delete a session?
- How do I duplicate Sessions or Audition Days?
- How do I assign Adjudicators to a session?