Account Owners & Program Managers
Managing My Account (Account Owners & Program Managers)
- Partner Basics Guide
- How do I switch between multiple organization accounts? (Account Owners & Program Managers)
- How can I change my default organization? (Account Owners & Program Managers)
- How often are email notifications sent?
- How do I change my email notifications? (Account Owners & Program Managers)
- How do I change my password? (Account Owners & Program Managers)
Managing My Organization
- What is the URL for my Landing Page? (Account Owners)
- How do I add users?
- How do I update my landing page?
- How do I update my Resources tab?
- What are the different administrative permission levels on Acceptd?
- How do I update my organization settings?
Managing My Program(s)
- NEW PARTNERS: A Guide to Sending Our Team Your Program Questions
- How do I hide a question and its answer from my Reviewers?
- How do I create a new Program? (Account Owners & Program Managers)
- How do I change an open date/deadline?
- What is the difference between the deadlines?
- Where does the visible deadline appear to my applicants?
Managing Submitted Applications
- How do I change the number of viewable results-per-page in my table?
- How do I add or remove columns from my table view?
- How do I sort, search, and filter my data?
- How do I edit an application on behalf of an applicant?
- How do I save my table view? (Account Owners & Program Managers)
- How do I create a default table view? (Account Owners & Program Managers)
Supporting My Applicants
- What's the difference between a fee waiver and a coupon code?
- How do I allow applicants to submit additional media or make changes to their submitted application?
- How do I allow an applicant to submit after the deadline?
- How do I replace an applicant's media file?
- How can I change an applicant's program after they have submitted? (Account Owners & Program Managers)
- Can applicants see the status of their application?
Messaging
- How do I message submitted applicants?
- How do I message "in-progress" applicants?
- How do I create a message template?
- How do I edit a message template?
- How do I share a message template?
- What are template fields?
Adjudication
- Managing Adjudication Details
- What does Review Type mean?
- How does Assignment Type work?
- What are the Recommendation Buttons?
- How to create and assign Rating Scales
- What are the different types of rating scales?
Scheduling
- How do I create a new schedule?
- How does the Scheduling feature work?
- How do I create a new session?
- How do I set up automatic scheduling notifications?
- What are the different scheduling notification conditions?
- How do I export my schedule?
Integrating with Acceptd
- Guide to Integrating Stripe Connect
- What are my integration options?
- How do I create an FTP/SFTP connection for exported data?
- How do I create an SFTP connection for exported data to Slate?
- Setting up a Slate Import
- Setting up a Slate Export
Navigation Basics (Account Owners & Program Managers)
- Account Owner & Program Manager Homepage
- Organization Menu (Account Owners)
- Programs Menu (Account Owners and Program Managers)
- Submissions Menu (Account Owners and Program Managers)
- Schedule Menu (Account Owners and Program Managers)
- Where do I start as a new Account Owner?