The first step to setting up applicant notifications is to create your message templates. There are two ways you can edit these:

 

1. FROM THE NOTIFICATIONS TABLE

Navigate to the Schedule tab and then Notifications from the dropdown menu. Then click on Message Templates icon above the table.

There are several template variables that you can use specific to scheduling that will populate with the information specific to the applicant: Session Scheduling End Date, Program Name, Session Name, Slot Date/Time, Session Scheduling Open Date, Session Start Time, etc.

Once you’ve created your message, click on Save as Template and name the message.

 

2. FROM THE TEMPLATE EDITOR

Navigate to the Messages icon at the top right corner of the screen near your avatar and then select View All. 

Select the green Templates bubble at the top, located between Inbox and Recruit Campaigns and then click New Template. 

 

 

 

Once the templates are completed, go back into the notifications table and click the Add + button.

Here you can name your notification, select a condition, and assign a message template. The available conditions that "trigger" pre-determined notifications to get sent out to applicants can be viewed in the guide: What are the different notification conditions?

 

By default, if an applicant replies to a scheduling notification email/message, all account owners will receive the reply via email. To setup one or more users to manage all replies, check the box next to the notification and click Group Actions then Assign. The selected users will now appear in the "Notify Users" column.

 

IMPORTANT: The final step is to assign the notifications to your schedules and sessions. When viewing the schedule or session, select the + sign next to Notifications Assigned, check the box next to the notification(s) that you want to assign, then click Save. This can also be done in bulk via the Bulk Assign Session Notifications button when viewing all sessions - make sure to check the box next to the Notifications AND all sessions on this screen as shown below. 

 

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