What if a file displays as 'Processing'?

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Once your media has completed uploading, it then begins Processing. It will not be viewable until it has completed this process!

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The message “processing” means that the file is still making its way to our site. Once a video has finished uploading and begins processing, you can navigate away and the video will finish itself. Processing can often take several hours, especially for larger files.

 

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However, if this message is present for more than 24 hours, the file may be problematic. In this case, please contact our Acceptd Support Team for technical assistance.

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Are you an administrator for an arts organization? Would you like to learn more about Acceptd's resources? Check out more at: Applications | AuditionRoom | Marketing

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