How do I update my software to prevent technical issues? (Account Owners & Program Managers)



If you or your applicants are having issues with the website, it may be the result of outdated software!



First, we recommend updating your internet browser. The majority of technical issues we see involve outdated internet browsers, especially with Internet Explorer and Safari. But don’t worry, updating your browser is free and easy to do. Learn about updating Browsers here. We recommend using Google Chrome as your browser, if you have it, as it automatically updates itself.


If you find that your media player in Acceptd isn’t displaying documents, it maybe the result of an outdated version of Adobe. You can learn about how to update your version of Adobe here.


Still having issues? Please contact our Acceptd Support Team.



Are you an administrator for an arts organization? Would you like to learn more about Acceptd's resources? Check out more at: Applications | AuditionRoom | Marketing



Powered by Zendesk