How do I temporarily mute or unmute replies to a conversation in Messaging?



If you want to temporarily pause notifications for replies on a message thread, you can Mute a conversation! 

If you would like to fully LEAVE a conversation, you can check out this guide:

How do I leave a conversation in Messaging?


Both applicants and your organization's Users can temporarily Mute replies to a message thread. This will keep the conversation available in the left-hand margin, but notifications will be paused if responses are added.


After navigating to the Message chat bubble in the top-right corner of your screen:


Mute a conversation

1. Select the thread from the left-hand margin. 

2. Click the three dots above the message to open its settings.

3. Select Mute Replies.


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Once completed, the top of that thread will display how "Replies to this conversation are muted."


Unmute a conversation

Follow the same steps listed above, but instead select Unmute Replies.


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